Tree Assessment, Pruning or Maintenance
Urgent requests
If the tree is directly interfering with power lines or street lights or represents a safety hazard, please contact Wyndham City on 1300 023 411 to report your request. Our contact centre is open 24 hours a day, including public holidays.
Tree assessment, pruning or maintenance
Wyndham City is responsible for maintaining street trees, park trees, and trees on nature strips. This includes:
- Tree Assessment for pruning and health (trees will be assessed according to Wyndham City Specifications)
- Tree assessment health and condition
- Tree pruning near power lines
- Watering requests for Wyndham City trees
Note: Submitting a photo helps fast-track the assessment and pruning process by clearly showing the issue. If a photo is not provided, a site inspection will be required.
Tree vandalism
When you submit a tree maintenance request, we will inspect the tree to check for any signs of vandalism. If we do find evidence of vandalism, we will get the local law enforcement involved to conduct a further investigation and determine the necessary steps to take.
Examples of tree vandalism are when a tree is removed without authority, vandalised or compromised as part of:
- The installation of a cross-over or construction of a building
- Intentionally poisoning trees
- Cutting down council trees without permission
- Destroying street trees by taking them out of the ground
Tree pruning around powerlines
Wyndham City is responsible for managing power line clearance in the urban growth area. Wyndham City utilise a contractor to oversee the Powerline clearance program. This program ensures regular inspections of street trees and power lines to prevent any impact on the power supply. All maintenance work adheres to the Electrical Safety Act (Electric Line Clearance) Regulation 2025.
Tree pruning
- Wyndham City undertakes tree pruning on nature strips, in parks, and on trees located on Council land.
- Tree pruning can be requested anytime for uplifting and trimming
Street tree planting
For information about street tree planting initiatives including the selection of suitable species, planting schedules, and maintenance practices please visit the Street Tree Planting page.
Private trees
If the tree is on private property, it is the property owner's responsibility to arrange for removal. Wyndham City will only intervene to clear obstructions to Council assets, such as footpaths or roads.
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