Wyndham City - Oil, Mud, Glass and Street Sweeping

Oil, Mud, Glass and Street Sweeping

Find information about reporting oil, mud, glass, or debris on roads, including street sweeping schedules and how to request a cleanup.

Last updated on: 18 March 2026

In this article

Urgent requests
Call out
Mud, oil and street sweeping
Mud or oil on road scenarios
Raise a request
Admin

Wyndham City is responsible for maintaining local roads within its municipality, ensuring streets are kept in good condition and promptly cleaned of glass, mud, and oils. However, Council is not responsible for the maintenance of arterial roads or freeways. This is the responsibility of the roads authority Transport Victoria, formerly VicRoads.

Urgent requests

If the road maintenance issue is causing a hazard, please contact Wyndham City on 1300 023 411 to report it.

Call out

If there is a dangerous or safety issue, it is considered urgent. Notify the Depot admin immediately and provide them with the request number. If there is no answer, send an email to depotadmin@wyndham.vic.gov.au to let them know you were unable to reach them by telephone and provide them with the incident number.

Mud, oil and street sweeping

To remove mud or oil from the road, submit the Street sweeping or road cleaning request.

How does the street sweeper work?

The street sweeper is a large mobile vacuum cleaner. It has two small chutes on either side of the truck and a large chute under the body. Additionally, there are two round brooms on either side that help direct leaves and debris into the small chutes. This is the part of the sweeper that is usually visible to the public.

There is also a large tubular broom under the truck that guides debris into the large chute. Depending on the direction the driver is travelling, only one round broom/small chute is in operation at a time, typically the left-hand side. The debris is collected horizontally rather than vertically. This means that it can pick up leaves and debris from the curb, but it cannot remove debris from a pit lower than the curb.

Street sweeper schedule

Mud or oil on road scenarios

The procedure for reporting mud or oil on the road varies depending on the circumstances.

Mud on road scenario	Raise
Single property that has NO building site in a residential area.	Street sweeping or road cleaning
New development/new estate on a large-scale building site.	Planning complaints
Single property that is a building site in a residential area.	Building complaint

Oil on road scenario	Raise
Oil deliberately dumped on the road, with evidence.	Local laws enquiry
Oil dumped on the road, no evidence.	Street sweeping or road cleaning

Raise a request

Before submitting the request, verify that the Council maintains the road. If it is not under Council maintenance, please contact Transport Vic. If possible, attach a photo of the issue you are reporting.

Street sweeping or road cleaning

Admin

Contact	Related information	Wrap code
T: Genesys - Depot Main, AA-Group E: Depotadmin@wyndham.vic.gov.au	Map of DTP managed roads Insurance claims Transport Victoria	Roads/Depot

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Streets/areas	Frequency
Residential streets	4-week cycle
Industrial areas	Fortnightly
Main roads	Weekly
CBD	Daily