Repair or Replacement of Bins
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If your bin is missing, it may have been accidentally moved down the street or fallen into the truck during collection. Wyndham City will replace the bin free of charge within two working days after you report a Stolen or missing bin.
Repair or replacement of bins
If a bin is damaged, we will assess whether it needs to be repaired or replaced:
- Damage to wheels and lids can be fixed by replacing this item solely.
- Damage to the body of the bin will most likely require a full replacement.
- There is no charge to repair/replace a bin if the damage is due to vandalism or normal wear and tear.
- Bins will only be replaced if the damage is beyond repair.
- The bin must be empty and left on the nature strip after collection until picked up and replaced.
Dirty bins
Cleanliness of bins are the owner's or tenants responsibility. Washing and maintaining a clean bin is the responsibility of the residents, which can be done with soap, water, and a broom. Wyndham City will not replace a bin simply because it is dirty.
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