Additional or Optional Bins - Garbage, Recycle, Green Waste
If you need to make changes to the standard bins originally delivered, we're here to help. You can easily request a larger garbage bin or an additional bin by completing the form below. We can also assist with cancelling an optional bin or removing a bin from your service.
Bins for a new home
Brand new house bins are delivered in standard sizes. Customers have the option to upgrade their bins either at the time of delivery or later in the year. Upgrades to existing bins or requests for additional bins can be made using the Additional or Optional Bin Request form.
Additional or optional bins
Requests for additional bins can only be submitted by the property owner or a managing agent. Managing agents must provide proof of their authority to act on behalf of the property, such as a service agreement or written confirmation on official letterhead.
From 1 October 2025, customers can no longer order a green waste (FOGO) bin. Green waste bins will be delivered automatically during the February-March rollout for those that do not have one.
Customers are no longer able to opt out of or cancel their standard green-lid Food and Garden Organics (FOGO) bin service. However, if you have more than one green bin, you may still request to cancel any additional bins.
When you request an additional bin, you will be charged based on the date of the request within the financial year, as outlined below.
Upgrade your current garbage bin from 140L to 240L
Additional garbage bin 140L
Additional garbage bin 240L
Additional recycle bin 240L
Additional green bin 240L
Information about ordering an additional or optional bin
Who can order bins?
Property owners or managing agents need to order additional or optional bins for a home.
Managing agents can apply with proof they are looking after the property with a:
- Managing authority
Additional bins can be ordered at any time and a pro-rata amount will be calculated based on the quarter that the bin is delivered. Fees will continue to be charged on the rates notice until Council receives a cancellation form and the bin is removed.
Cancelling a bin
- The 60-day cancellation period no longer applies this year.
- Residents can now order or cancel bins in any quarter of the year but will still need to pay for the quarter.
- If not stated in the request, our waste team will contact you to confirm if the bin has been emptied.
- Our waste team will contact you to schedule the retrieval date, this will usually be within two working days or after your next collection.
Raise a request
When submitting a request, provide as much detail as possible so we can assist you in processing your request.
Please note: In the lead up to the green-lid Food Organics and Garden Organics (FOGO) bin rollout happening in February and March 2026 there will be a freeze on new green-lid bin requests from 1 October 2025 for existing homeowners. During February and March 2026 all remaining homes will have a green-lid bin delivered to their property.
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